I. General Information

1. The controller of personal data collected via the website figarogarden.pl is FIGARO GARDEN sp. z o.o., with its registered office in Kraków, address: ul. Koszykarska 29, 30-717 Kraków, entered into the Register of Entrepreneurs of the National Court Register under KRS number 0001075186, NIP 6793285502, REGON 527189096.
2. Data protection is carried out in accordance with the requirements of generally applicable laws, in particular the Act of 18 July 2002 on Providing Services by Electronic Means, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”).
3. We respect the right to privacy and ensure the security of personal data. For this purpose, we use, among other things, a secure SSL encrypted communication protocol, and personal data is stored on secured servers.
4. Personal data provided in the contact form is treated as confidential and is not visible to unauthorized persons.

II. Personal Data Administration

1. FIGARO GARDEN sp. z o.o. is the controller of its clients’ data. This means that if a user uses the contact forms on our website or sends emails to employees, we process such data as: first name, last name, email address, phone number, address, IP address, company name, tax ID (NIP), and any other data provided by the User. The controller does not process special categories of data.
2. Personal data is processed:
   1. in accordance with personal data protection laws,
   2. in accordance with the implemented Personal Data Security Policy,
   3. to the extent and purpose necessary to establish, amend, or terminate the Agreement and for proper provision of electronic services,
   4. to the extent necessary to fulfill legitimate interests, provided such processing does not violate the rights and freedoms of the data subject;
   5. data provided in the form is processed for the purpose specific to that form, e.g. for commercial contact.
   6. Data is collected only to an adequate, necessary, and essential extent for the purposes for which it is processed.
3. Every person whose data is processed has the right to access their data, rectify it, delete it, restrict processing, the right to object, and the right to lodge a complaint with a supervisory authority.
4. Contact with the person supervising personal data processing is possible via email at figarogarden@wisdomic.pl or in writing to FIGARO GARDEN sp. z o.o., ul. Koszykarska 29, 30-717 Kraków, with the note “Personal Data”.
5. We reserve the right to process data after termination of the Agreement or withdrawal of consent only to the extent necessary to pursue potential claims before a court or if national, EU, or international regulations require us to retain the data.
6. Personal data may be deleted as a result of withdrawal of consent or submission of a legally permissible objection to data processing.
7. The controller makes every effort to protect data against unauthorized access by third parties and applies high-level organizational and technical security measures.
8. To maintain, develop, and analyze relationships with Users, and to create statistics and market FIGARO GARDEN sp. z o.o. products and services, we use profiling to assess certain characteristics of the User, especially preferences, interests, location, or movement.
9. Personal and usage data of users may be disclosed to external entities, such as:
   1. Data processors to whom FIGARO GARDEN sp. z o.o. has entrusted data processing, e.g. renovation, construction, or IT service providers, where necessary for the performance of a contract with the data subject;
   2. state authorities such as the police, prosecutor’s office, courts, or regulators — upon request and only as legally required or to protect the rights or safety of FIGARO GARDEN sp. z o.o., users, or employees;
   3. law firms and courts for enforcing or performing a contract with the User;
10. The User’s data is not, by default, transferred outside the European Economic Area nor disclosed to international organizations. If data is transferred to third countries, we use the European Commission’s standard contractual clauses.
11. Our website may include social media features such as Facebook, Instagram, LinkedIn, or Twitter buttons. These may collect information such as IP address or browsing history and may place cookies. Processing of such data is subject to the policies of the social media providers and is not covered by this Privacy Policy.
12. We strive to minimize the storage period of personal data that is no longer needed. However, longer retention may occur for operational or technological reasons.
13. Data will be processed for marketing purposes until the User withdraws consent.
14. For the performance of a contract or services, data will be processed for the duration of the contract or services and, if justified, afterward only if permitted by law, e.g. for statistical or accounting purposes or for claim handling.

III. Cookies

1. The Service uses “cookies”. These are small text files sent by a web server and stored by the browser software on the user’s device. When the browser reconnects to the website, the site recognizes the type of device the user is connecting from. The parameters allow only the server that created them to read the information stored within. Cookies therefore make it easier to use previously visited websites.
2. The information collected includes the IP address, browser type, language, operating system, internet service provider, date and time information, location, and information sent to the website via the contact form.
3. The collected data is used to monitor and analyze how users interact with our websites, in order to improve the functionality of the Service and ensure more efficient and seamless navigation. Monitoring is carried out using tools that record user behavior on the site.
4. Cookies identify the user, allowing the website content to be tailored to their needs. By remembering user preferences, cookies enable appropriate adjustment of displayed advertisements. We use cookies to guarantee the highest standard of convenience on our website, and the collected data is used internally only for optimization purposes.
5. Our website uses the following types of cookies:
   1. “necessary” cookies enabling the use of services available within the Service, e.g. authentication cookies required for login-based services.
   2. cookies used to ensure security, e.g. to detect authentication misuse within the Service.
   3. “performance” cookies, enabling collection of information on how users interact with the website.
   4. “functional” cookies, enabling the website to “remember” user-selected settings and personalize the user interface, such as chosen language, region, font size, website layout, and Facebook-related functionality (“like” button, content sharing).
   5. “statistical” cookies allowing anonymous statistical data collection to identify how users interact with the website.
   6. When using cookies as described above, we never identify your identity based on cookie-stored information. The collected data is anonymous and pertains only to how the Service is used. Storing or accessing cookies does not modify your device’s configuration or installed software.
   7. Within your browser settings you can manage cookies by disabling, restoring, or blocking cookies from specific websites. You can also delete previously saved cookies and other site data at any time. Information on managing cookie settings is available in the browser help menu or on its manufacturer’s website. Note that most browsers are set to accept cookies by default. Below are links to official browser support pages:
      
      • Mozilla Firefox: https://support.mozilla.org/pl/kb/ciasteczka
      • Google Chrome: https://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647
      • Opera: https://help.opera.com/pl/latest/web-preferences
        
   8. Please note that changing cookie settings in your browser may limit access to certain features of the Service.
   9. Therefore, the aggregation of cookie-based information begins when the User starts using our Service, and the legal basis for processing this data is the consent expressed under Article 173(2) of the Telecommunications Law.
   10. Cookies used by the Service (stored on the User’s device) may be shared with its partners and cooperating advertisers.
   11. Partner tools:

The Service uses external cookies from trusted partners to collect general, anonymous data via analytical tools:

• Google Analytics

Our Service uses Google Analytics provided by Google Inc. (“Google”). Google Analytics uses cookies described above to provide information on how the Service is used. We also use Google Analytics to regularly optimize the Service. The statistics obtained help us improve our offer and make it more relevant to the User.

The terms of use of Google Analytics are available at: https://marketingplatform.google.com/about/analytics/terms/, information on data protection: https://policies.google.com/, and Google’s privacy policy: https://policies.google.com/privacy.

• Google Maps

Our website also includes links to Google Maps. The operator of this service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, which requires the User’s IP address to deliver content. We have no influence on how Google uses the User’s IP address. Google Maps terms, including privacy rules, are available at https://policies.google.com/privacy.

• Google Ads (previously Google AdWords)

a) tool description

We use Google Ads to draw users’ attention to our offer through advertisements displayed on external websites. Google Ads uses server cookies, which typically expire after 30 days and do not identify the User. We do not collect or process personal data through these tools — we only receive statistical data. IP anonymization is active to prevent identifying users.

b) Google Ads remarketing

We use Google Ads remarketing to display our ads to users who visited our Service. Google stores cookie counts to record user visits. For more details, refer to Google’s privacy policy.

• DoubleClick

We use Google’s DoubleClick tool to analyze user activity and display our ads across partner networks. It allows coordinating cross-device ads and measuring conversions.

• Facebook Pixel

We use Facebook Pixel to run marketing activities on Facebook and measure their effectiveness. Pixel is provided by Facebook Inc. or, for EU residents, by Meta Platforms Ireland Limited. Details: https://www.facebook.com/about/privacy/update and Pixel help resources: https://www.facebook.com/business/help/651294705016616

• Social media plugins

Our Service uses social media plugins (Facebook, Instagram). Plugin providers may collect user data, create usage profiles, and use them for advertising, analytics, and personalizing their services.

We inform you that we have no control over the data collected by plugin providers nor their processing procedures. For details refer to their privacy statements.

• Google Inc., 1600 Amphitheater Parkway, Mountain View, California 94043, USA; www.google.com/policies/privacy/partners/. Google complies with the EU-US Privacy Shield Framework, www.privacyshield.gov/EU-US-Framework;
• Facebook Inc., Hacker Way, Menlo Park, California 94025, USA; developers.facebook.com/docs/plugins/. Facebook complies with the EU-US Privacy Shield Framework, www.privacyshield.gov/EU-US-Framework.
• Embedding YouTube videos

Our online offer includes YouTube videos embedded directly into our website. The plugin operator is YouTube LLC, a subsidiary of Google Inc. More information about data processing by YouTube and Google is available at: https://policies.google.com/privacy.

More information regarding the purpose and scope of data collection and processing by YouTube can be found at https://policies.google.com/privacy?hl=pl&gl=pl, where you can also find details on how YouTube and Google collect, process, and use personal data.

See also: GDPR at FIGARO GARDEN sp. z o.o.